Our house cleaning service’s cancellation policy is as follows: 48- 24 hours prior, no charge. If our professional house cleaners are locked out of the house, we must charge $75 cancellation fee. We understand that sometimes there are extenuating circumstances that come up. If you call our office prior to the maid service’s arrival, we will be happy to reschedule your house cleaning services for you at a nominal $25 charge to cover administrative costs needed to rebalance our teams’ workloads with short notice.